In Competing on the Eight Dimensions of Quality, in theHarvard Business Reviewfrom NovemberDecember 1987, David A. the of quality:
Primary Task Response:Within the , write 350500 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for by your classmates. Be substantive and clear, and to reinforce your ideas.
Research at least 2 sources (which may include your textbook) to support your response, and complete the following:
Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.
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