Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:

The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.

The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have to prevent the situation from recurring?

The function or functions of the , such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?
How unconventional language or word choice might have hindered the situations observed. Consider “shoptalk” and denotative versus connotative meanings.

At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other would you recommend for the manager in this situation?

You can use any bibliography you want. Here I cite the textbooks for this class for reference and the chapters related to this assignment.

Hynes, G. E. & Veltsos, J.R. (2018). Managerial communication: Strategies and applications (7th ed.).Thousand Oaks, CA: Sage Publishing. (chapters 8 and 10)

Pearson, J. C., Nelson, P. E., Titsworth, S., & Hosek, A. M. (2017). Human communication (6th ed.). New York, NY: (chapter 4)