Highly Reliable Healthcare Organizations

Healthcare organizations, government, professional groups, accrediting agencies, and care providers continue to improve the quality and safety of services in a rather complex, dynamic, and unpredictable healthcare environment. In 1987, the U.S. Congress established the , one of the most prestigious to recognize quality efforts of healthcare organizations and other organizations. Healthcare organizations are also learning from other complex and high-risk industries, such as aviation, to develop systems that help in dealing with unpredictable events and that promote the safety and quality of services. These are known as highly reliable organizations (HROs).

Prepare a 9-slide PowerPoint presentation to educate your team on the Malcolm Baldrige Award and the concept of HROs and their contribution to improving the quality, safety, and reputation of organizations. In your presentation, cover the following:

**Discuss the significance of the Malcolm Baldrige Award to the U.S. healthcare industry.
**Explain the concept of the HRO.
**Discuss the basic principles of HROs and their influence on quality, safety, and growth of the healthcare organization.
**Analyze how mindfulness helps HROs achieve goals.
**Share views on how HRO principles could help the organization solve ongoing error problems.

Title slide: Remember the running head. The title should be in all capitals.
Length: 9 slides minimum
Body slides: This begins on the slide following the title slide and must be double-spaced (be careful not to triple- or quadruple-space between paragraphs). The typeface should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics, except as required for and references. The deliverable length of the body of your presentation for this assignment is 8 slides. to support your decisions and analysis are required. A variety of academic sources is encouraged.
Reference slide: References that align with your are listed on the final slide of your presentation. The references must be in APA format using appropriate spacing, hanging indent, italics, and uppercase and lowercase usage as appropriate for the type of resource used. Remember, the Reference slide is not a bibliography but a further listing of the abbreviated in-body citations used in the paper. Every referenced item must have a .