Healthcare Program Evaluation
Healthcare Program Evaluation
The healthcare program selected for
this review is Health Information System in Healthcare. A health information
system (HIS) is a program that facilitates the gathering, processing, and use
of information to increase the efficiency and effectiveness of the services
offered by a care facility. An example of this system is electronic health
records (EHR). The increasing complexity of operations in healthcare forced the
utilization of this technology to on the quality
of care, patient details, and other valuable information. The technology was
useful in quick decision-making involving patient diagnosis, dispatching
patients lab results, and the optimal allocation of scarce resources (Khubone
et al., 2020). The digitization of information would reduce some of the care
providers’ errors due to misdiagnoses.
How The Success of The Program was Measured
The availability of patient records
through EHR led to patient satisfaction, which is a success for the program.
Patients could be involved in the decisions concerning their health after
accessing this information. Additionally, patient safety was a measure of the
success of the program. Medication errors reduced significantly after
implementing this program due to the availability of patient records,
electronic incident reporting, smart pumps, and barcode medication
administration (Alotaibi & Federico, 2017).
Other measures of program success
were care coordination and performance analysis. The smart technologies brought
by HIS facilitated care coordination could identify health problems among the
patients and call for multiple care providers to attend to them. Also, patient
satisfaction increased due to the increased efficiency and attendance to their
needs. This move reveals improved performance with a reduced workload on the
People Reached by the Program
The program reached 120 patients and
ten care providers in the care facility. Most of these people expressed
satisfaction with it due to their involvement in its implementation. Some
patients recommended their relatives and friends to the care facility to
experience the program.
Impact Realized with the Program
The program had a huge impact on the
life of patients and care providers. For instance, the number of readmissions
in the care facility was reduced by 25%. Similarly, the length of stay for
inpatients reduced considerably due to improvement in care provision. On the
other hand, the care providers reported a reduction in burnout and workload
since most activities had been digitized. This move improved job satisfaction
and the morale of care providers.
Program evaluation was done at the
beginning of the implementation process. This evaluation assesses the areas
where the program should have covered but did not. Also, stakeholders could
analyze the information involved in implementing the HIS program, which leads
to improved care operations, medication administration, and patient treatment
(Haried et al., 2019).
Data Used to Conduct Program Evaluation
The data used include health
facility-level data, public health surveillance, and . These
data sources gave various information, including patients profile and care
needs, drug procurement records, and linkages to disease control in case of
disease outbreaks. The data was essential in measuring the effectiveness of the
Specific Information Identified
The specific information identified
as unintended consequences of the health information system includes new
patient safety risks like wrong patient selection. Other challenges include
disrupted workflow, communication breakdown, and increased workload for care
providers due to the requirement to fill the digitized medical templates (Zheng
et al., 2016). These challenges exposed the patient to health risks that the
care providers should overcome.
Stakeholder Identified in the Evaluation of the Program
The stakeholders include patients,
care providers, policymakers, and payers. These stakeholders are involved in
the evaluation of the HIS program. The stakeholders who will benefit the most
are patients and care providers because they can easily access care
information. The care providers will benefit from the reduced paperwork, which
could be difficult to retrieve. Similarly, patients will understand how they
can position themselves to benefit from the program. For instance, they can log
in to the patient portal to check their progress before making decisions
concerning their health.
The Program Meeting its Original Objectives and Intent
The program met its intent and
original objectives because it facilitated performance improvement. Similarly,
the program enabled the care providers and facility administrators to
coordinate care and make it affordable to the patients. The program also
achieved patient safety through reduced medication errors, improved incident
reporting, and telemedicine. However, the HIS program also forced the care
providers to be conversant with it through training lest they increase health
risks on the patients.
Recommending the Program in my Workplace
I would recommend this program in my
workplace because of its efficiency and effectiveness. The program provides
quick access to required health information and reports incidents that could be
legally changing in the healthcare industry. Similarly, the program provides
room for more research on evidence-based interventions and their efficiency.
Therefore, I would highly recommend it in my workplace.
Ways of being Involved in Evaluating the Program
A nurse advocate can be involved in
the evaluation of the HIS program by documenting patient care, executing the
interventions structured in the system, and organizing information (Moghaddasi
et al., 2017). These activities will reveal the effectiveness of the
implementation process. Failure to execute such tasks could be demonstrating
implementation challenges. After one year, other ways of involvement in the
the interface challenges they encounter and
providing probable recommendations to make the system work, like more nurses
undergoing training to be conversant with the program.
Alotaibi, Y. K., & Federico, F. (2017). The impact of health
information technology on patient safety. Saudi
medical journal, 38(12), 11731180. https://doi.org/10.15537/smj.2017.12.20631
Haried, P., Claybaugh, C., & Dai, H. (2019). Evaluation of
health information systems research in information systems research: A
meta-analysis. Health informatics journal,
25(1), 186-202. https://doi.org/10.1177/1460458217704259
Khubone, T., Tlou, B., & Mashamba-Thompson, T. P. (2020).
Electronic Health Information Systems to Improve Disease Diagnosis and
Management at Point-of-Care in Low- and Middle-Income Countries: A Narrative
Review. Diagnostics (Basel, Switzerland),
10(5), 327. https://doi.org/10.3390/diagnostics10050327
Moghaddasi, H., Rabiei, R., Asadi, F., & Ostvan, N. (2017).
Evaluation of Nursing Information Systems: Application of Usability Aspects in
the Development of Systems. Healthcare
informatics research, 23(2), 101108. https://doi.org/10.4258/hir.2017.23.2.101
Zheng, K., Abraham, J., Novak, L. L., Reynolds, T. L., &
Gettinger, A. (2016). A Survey of the Literature on Unintended Consequences
Associated with Health Information Technology: 2014-2015. Yearbook of medical informatics, (1), 1329. https://doi.org/10.15265/IY-2016-036
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