Fire Emergency Services

Instructions

For this assignment, you will create an original, informational, 8 slide Power Point presentation as though you are standing in front of the community town hall meeting. See attachment #1 to review the Washington Fire Department’s customer service background information before proceeding.

Based on the background information, in attachment #1 you will use your skills as a fire and emergency services (FES) administrator to develop a cooperative relationship with those attending the town hall meeting. You will need to emphasize the primary services that a FES organization should focus on when planning customer service efforts. In addition, you will discuss the importance of criteria-based dispatching while, at the same time, demonstrating the importance of a good working relationship with public officials and the community by being attentive to their concerns of responding to noncritical, nonemergency medical incidents.

The attachment #2 will aid you in developing your power point presentation, and you should review the document prior to beginning the assignment. See attachment #2 for the Media Guidelines.

Create an eight-slide PowerPoint presentation. you must include any image(s) that you would use in the town hall meeting. The presentation needs a title slide, which should include your name, the date, and the title of your presentation, and a reference slide. The title slide and reference slide do not count toward meeting the eight-slide minimum. . Ensure you follow APA guidelines.

Ensure your Power Point address the requirements set forth above.

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