The that the was about governance and risk, integrity, to protect the reputation and enhance credibility, he asked “who owns the data”, capability scores of and his 3 key points were:
Reputation is king
It is all about people
Technology is an enabler
Take Away #1: Reputation is king
I have always to the principle that I would rather lose money than trust. The integrity of my promises the belief in the value of my products and in my word of honour [SIC]
Take Away #2: It is all about people:
Leadership is all about people, it is not about organisations it is not about plans, whoops missed the rest of it
Something about you gets to a certain age and realise that the biggest asset each organisation has is its people
Take Away #3: Technology is an enabler:
Delivering a high-quality product at a reasonable price is not enough anymore.
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You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
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