LinkedIn Summary I need up to 3-5 short paragraphs (up to 2,000 characters) that would make me sound great and
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to someone at a conference and write that way. Using first person I verses third person she. Pack my summary with personality but keep it professional. People have short attention span and
will skim through. Steer clear from long dense paragraph. Use bullet points and sub heads to make it easier on the eyes. Dont use a five word syllable when you can use a one syllable word. Keep words, sentences, and paragraphs tight. Make sure no grammar error or typos. Make it a narrative of your
Resume is below for professional experience
I have an introverted life style. I would rather spend a quiet night with a few friends or by myself than go to a crowded bar.
Spare time love to spend time with family, going out to eat, watching Netflix movies & shopping
My goal is to LIVE comfortably, LAUGH daily and LOVE tirelessly working my ideal job until retirement.
ACCOUNT MANAGEMENT PATIENT BILLING HEALTHCARE OPERATIONS
Trusted healthcare professional offering achievements in upholding billing, account management and compliance principles combined with customer-focused approach to assessing patient needs and executing
Transformed inefficient billing process into structured business office operations.
Boosted customer satisfaction through consultative, relationship-based services and timely follow up.
Bridged communication gap with corporate teams to improve documentation accuracy for accounts.
SKILLS: | | Cash Posting | Financial Management | Client Relationships
Process Improvement | Data Management | Compliance | Quality Assurance | Documentation
SYSTEMS: Windows Operating System | Microsoft Office Suite | Tier | Core | NextGen | HMS/Medhost Equifax ePort | Passport OneSource | eSolutions | Triad | Comtrac | SAP | Quickbooks
Crestwyn Behavioral Health 07/2016Present
Audit admission packets, verify benefits eligibility and enter patient demographic information into patient accounting system (HMS). Provide financial counseling to patients. Post deductible, out-of-pocket and past due payments to patient accounts.
Exceeded 85% monthly financial counseling goal for February and March 2017.
Recovered $59K in March 2017, completing patient promissory notes for payment arrangements.
Improved processing time for financial assistance paperwork, collecting required disclosures and verifying income and expenses via Equifax.
Strengthened patient relationships, mailing thank you letters with receipts following every phone payment.
United BioSource Corporation/Express Scripts 11/201507/2016 Patient Service Coordinator III Supported case management office functions and adhered to compliance regulations. Followed up with patients and healthcare providers regarding missing information. Cheerfully handled inbound/outbound communications from patients, physicians and physician advocates without compromising quality standards.
Improved customer service process and eliminated potential legal concerns, maintaining accurate documentation of prescriptions, physician orders and enrollment forms in patient profiles.
Expedited rejected prescription orders, initiating direct contact with nursing team to obtain authorization or approvals.
Oaks at La Paloma Treatment Center 02/201510/2015 Financial Counselor Consulted with patients and third-party payors to ensure eligibility and authorization of services. Identified and resolved misapplied funds by reviewing individual patient accounts. Followed up with patient account representatives to ensure complete account activity.
Guaranteed accurate payments, partnering with corporate business office staff to maintain patient accounts in billing system.
Confirmed timely submission of private insurance claims, auditing accounts and reconciling utilization review and intake departments authorization against entered charges.
La Paloma Treatment Center 03/201202/2015 Lead Patient Account Representative Assisted with for billing and patient accounts department, including budgeting, financial management, patient relations and quality improvement. Consulted with patients to resolve payment issues. Maintained records of payments and adjustments while adhering to strict HIPAA guidelines. Processed and filtered financial data reports for corporate management review. Supervised and trained 3 account representatives.
Effectively organized priorities by , incidental charges, overnight stays and Recovery Physician Group charges in computer billing system.
Improved tracking for patient credit cards purchases at facility bookstore, creating reconciliation sheet and monthly report for corporate cash and balance.
Identified misapplied funds, reviewing individual patient accounts and appropriately applying payments.
Added structure to business office, streamlining payment process for patient weekly outings.
Camp Equipment Service 03/201103/2012 Billing Clerk Reviewed monthly statements and processed accounts payables and receivables. Prepared billing invoices on service orders and collected on past due accounts. Created new commercial accounts for open lines of credit for small-scale restaurants.
Built strong relationships with customers, tracked customer complaint cases and followed up to ensure satisfaction and closure.
Comcast Telecommunication 10/201003/2011 Billing Customer Account Executive Answered 8.1 calls per hour to resolve billing and technical issues.
Performed basic troubleshooting tactics, partnering with other departments to resolve installation, sales and technical issues.
Midland Association 08/200812/2009 Office Manager Hired to support vice president and executive board in . Prepared and maintained company funds and daily deposits. Monitored database and ensured office efficiency and high work quality.
Boosted enrollment levels, coordinating 200 teams for annual tournament events.
Hyundai Motor Manufacturing 01/200505/2008 Production Assistant/Team Member Entered purchase requisitions, product orders and invoices into SAP system for easy recovery of documents and reports. Distributed paychecks and correspondence to team leaders. Aided 2 technical supports, 4 production managers and 1 senior manager by advising and communicating issues regarding production orders and reports.
Surpassed quota of building 550 vehicles in 10-hour shift.
Resolved invoice discrepancies, partnering with finance department and suppliers to verify order details.
Eliminated automotive defects, coordinating team members to build quality vehicles. Knology Telecommunication 11/200112/2004 Billing Specialist/Order Entry Processed payments to customer accounts and handled customer inquiries and billing issues. Organized clerical tasks, including filing, accounts receivables and order processing. Updated business supervisor on daily sales order status. Coached and mentored 2 order entry employees.
Increased sales quota by coordinating with other departments to handle customer order schedules and track processing problems.
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